CLICKCENTRICDIGITAL.COM

Review & Reputation Management

Customer Reviews are the #1 Most Effective Piece of Online Marketing You Can Do for Your Company!

  • Get more customer reviews
  • Get found online more often
  • Get more new customers

Acquire More Authentic Reviews

AUTOMATE

Automate review acquisition campaigns over multiple channels using email, text messaging and print.

PROTECT

Protect your reputation with a system that proactively catches unhappy customers for resolution and recovery.

SCALE

Grow the volume of your reviews on Google, Facebook, Yelp and dozens of other industry-specific review sites that matter to you.

MAXIMIZE

Use your reviews on your website, social media, in print and other marketing to showcase your excellent reputation.

Centralized Monitoring & Interaction with your review activity

Alert everyone on your team who needs to know when new reviews are published on the Internet or need attention.

Respond easily from your Dashboard - keep track of issue status, respond directly, or publish to social media.

Report on statistics and trends on your reviews.

Catch & Respond to potentially negative reviews quickly

  • Get a feel for customer sentiment
  • Engage happy customers to share the positive experience where it matters
  • Reach out to unhappy customers before they bad-mouth your business publically
  • Give your team the time and information needed to turn a negative customer experience into a good one

Broadcast & Amplify your results

  • Automatically display the latest and greatest reviews of your business to prospective customers on your website and social media and increase conversions
  • Selectively show/hide and edit review snippets so that you’re always in control of the content you publish
  • WordPress plugin (and Joomla/Drupal modules) make site integration with schema markup easy

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